You may want or need a home visit… no problem, we can arrange to come to you, often within hours of your call.

We GUARANTEE the quality of our work because we do not simply pass your call onto a third party as we apply these stages:

Identify

We identify the root cause of your problem, offering free assessments.

Determine

We determine the best possible course of action to resolving your problem.

Fix

We implement the necessary steps to fix your problem.

Test

We than test your computer to make sure the problem is resolved.

Teach

We than advise you what the issue was, how we resolved it, and how you can fix the issue if it ever occurs again (depending on the problem for more advanced issue we recommend only having our expert IT technicians implement the changes required to fix the issue).

Document

Upon request we will create and provide you with extensive documentation.

Guarantee

We guarantee our services, if we cannot fix it you do not pay for it and we never charge for more than 4 hours work on a single problem so there is a cap on what you pay.

To arrange a visit, complete the Service Request Form.

What We Will Do For You

We can offer you total computer support, removing all your worries and concerns about your computers and anything that communicates with, runs on, or connects to them. But our most popular individual computer support services are:

• Troubleshooting and Repairs
• Virus Detection, Removal and Protection
• Preventative Maintenance to stop things going wrong in the first place
• Data Recovery and Backup
• Hardware recommendation and supply - anything from a basic computer to an entire home IT system
• Gaming system(s) Network setup
• New PC Set-up
• Software Installation and Set-up
• Upgrades
• General Help and Advice

For more details please see our Services page.